Jean Pastoral

Customer Service Representative

Say hello to Jean Pastoral

Jean is our bubbly Customer Service Representative! She frequently checks in on our customers and clients to ensure their property requirements are kept up-to-date, so our agents can focus on the main task – settling people into their dream Northern Beaches home. Based in the Philippines, she has worked in Sales and Customer Support roles, including Telstra which built up her skills as great listener and natural problem solver. A mother of one, Jean is highly empathetic, warm and loves helping people, a perfect combination for working in customer service.

Testimonials

  • Leonie Somerville

    Cranston Schwarz marketed and advertised our place incredibly well. We were comfortable and felt we understood what was happening during and after sale. Cranston organised a thoroughly professional campaign for the sale of our property. He was always friendly and approachable. We would recommend Cranston to all our friends. He has an amazing knowledge and understanding of people and real estate which is why he is so successful. Any real estate needs we may have in our future we will definitely be calling on Cranston Schwarz.

  • Chandra Hickox

    Cranston understood our position immediately, he was very and patient. From beginning to end he was professional, polite and friendly. It was an absolute pleasure dealing with him.

  • Annette Anderson

    I purchased my apartment through LJ hooker and was impressed back then. I have rented the apartment out through LJ Hooker, impressive. So when I decided to sell it was easy. Also I did not want to spend a lot on a marketing campaign and Cranston made the whole process very easy.

  • L H RadovanFreshwater

    I was delighted with the service provided by Cranston Schwarz of L J Hooker Freshwater and would recommend his services. His agency is situated in a prominent position in the local shopping area, which was an important consideration for me, and he has a excellent knowledge of the current market and its changing values. Cranston Schwarz was very professional in all his dealings with me and kept me constantly informed of all developments. All matters relating to the sale of my property were handled promptly and efficiently, and I was extremely impressed with how smoothly the sale, and settlement, of my property occurred.

  • Annete Anderson

    I purchased my apartment through LJ hooker and was impressed back then. i have rented the apartment out through LJ Hooker impressive. So when I decided to sell it was easy. Also I did not want to spend a lot on a marketing campaign and Cranston made the whole process very easy.

  • Mark & Vanessa Bernardo

    Cranston was a standout agent from the first meeting. He knew the area intimately, and was available to answer the many questions that we had as a first time seller. Explained the process clearly and confidently and communicated with us several times a week to keep us up to date on the progress. The most impressive part of the service was that he would contact every single person that viewed our property after the inspections, and would provide us with a detailed report, every week. As a potential home buyer as well, I know that not all agents do this. Cranston also has a lot of third party contacts that were all very professional as well and this made the whole process of selling very simple. Highly recommended.

  • Louise CollieNeutral Bay

    Cranston and his team were highly professional and helped us through every stage of the sale process after successfully managing our investment property for nearly ten years. Cranston understood the market and worked with us and around our family schedule to deliver a fantastic result.

  • Leonie SomervilleManly Vale

    Cranston Schwarz marketed and advertised our place incredibly well. We were comfortable and felt we understood what was happening during and after sale. Cranston organised a thoroughly professional campaign for the sale of our property. He was always friendly and approachable. We would recommend Cranston to all our friends. He has an amazing knowledge and understanding of people and real estate which is why he is so successful. Any real estate needs we may have in our future we will definitely be calling on Cranston Schwarz.