Caroline plays a strategic role in leading the operations, performance and culture of the business. With over a decade of experience in the real estate industry, she brings a rare combination of operational expertise, leadership capability and genuine care for people.

Caroline has developed a deep understanding of the real estate landscape through hands-on experience in both frontline and leadership roles. Her ability to streamline processes, strengthen internal systems and create structure has been instrumental in supporting the continued growth of Schwarz while maintaining the highest standard of service.

With an exceptional eye for detail and a proactive mindset, Caroline ensures the business operates with efficiency, consistency and accountability. She leads with empathy and integrity, earning the trust of both clients and colleagues. Her warm, people-first approach is matched by her commitment to delivering exceptional outcomes – she goes above and beyond to ensure every client is cared for, and every team member is supported.

Caroline’s leadership is defined by her ability to balance people and performance. She is the steady force behind the scenes, driving operational excellence while helping cultivate Schwarz’s culture of professionalism, collaboration and genuine care.

With a real estate career spanning more than 15 years, Domenic (Dom) Coniglio is one of the Northern Beaches’ most trusted and respected business development specialists. Born and raised locally, Dom has an in-depth understanding of the area’s property landscape and a proven track record of helping investors maximise returns while securing premium tenants.

Dom’s career has seen him work across both sales and property management, giving him a well-rounded perspective and a strong understanding of investment strategy. Since joining Schwarz in 2017, he has played a leading role in the growth of the Property Management division, building long-standing relationships and a strong referral network based on trust, expertise and genuine care for clients.

Recognised as a three-time finalist for Business Development Manager of the Year (NSW) at the REB Awards, Dom is known for his ability to combine market insight with personalised service. He takes the time to understand each client’s goals and provides clear, practical advice tailored to their needs – whether they’re long-term investors, first-time landlords or making the transition from homeowners to rental providers.

Dom brings energy, integrity and a solutions-driven mindset to every interaction. His commitment to delivering exceptional client outcomes continues to make him a standout in his field and a highly valued member of the Schwarz leadership team.

As Head of Property Management at Schwarz, Nina Steel is responsible for leading the performance, growth and strategic direction of the Property Management division. With eight years of industry experience across the Northern Beaches and surrounding areas, she brings a strong combination of leadership capability, operational expertise and in-depth market knowledge.

Nina plays a pivotal role in shaping the systems, processes and standards that underpin the success of the department. She is focused on building a high-performing team, driving consistency across the portfolio and ensuring every client experience reflects the premium level of service Schwarz is known for. Her leadership style is defined by clear communication, accountability and a commitment to continuous improvement.

Recognised as a nominee for Property Manager of the Year at the REINSW Awards (2023), Nina is driven by results and a genuine passion for elevating industry standards. She is dedicated to supporting her team, strengthening client relationships and ensuring the ongoing growth and success of the Schwarz Property Management division.

Born and raised on the Northern Beaches, Sandra brings a lifetime of local knowledge and a genuine passion for helping people achieve their property goals. Known for her friendly, caring and personable nature, she is deeply committed to providing her clients with an experience that is both professional and rewarding.

Sandra’s real estate career began in 2012 when she joined Ratcliff Mathews. Just two years later, she purchased the business and spent the following decade as Principal, leading the agency with dedication and integrity. This experience has given her not only a profound understanding of the sales process but also the ability to guide clients with a level of insight and leadership that comes from years at the helm of a respected Northern Beaches agency.

With a Bachelor of Civil Engineering and a professional background in engineering, water management strategy and project management, Sandra brings a unique analytical perspective to real estate. She combines her technical skills with her natural warmth and strong communication, ensuring clients feel informed, supported and confident at every step.

Today at Schwarz, Sandra continues to deliver the high level of service and care that her clients have always valued. Whether buying or selling, they can rely on her depth of experience, her unwavering dedication, and her approachable, down-to-earth style.

With a real estate career spanning nearly two decades, Emma brings extensive industry knowledge, strong strategic capability and exceptional attention to detail to her role as Marketing Manager at Schwarz. Since starting in real estate in 2005, Emma has worked across a wide range of roles including sales administration, office management, marketing and leadership support — giving her a deep understanding of agency operations and client expectations.

Emma leads all marketing initiatives for the Schwarz brand, overseeing both business and property campaigns across print, digital and social platforms. She works closely with the sales team to deliver tailored strategies that drive engagement and enquiry, while ensuring every campaign reflects the premium standard and professionalism Schwarz is known for.

Highly organised and solutions-focused, Emma manages complex workflows with efficiency while maintaining an unwavering standard of quality. Her collaborative approach and willingness to support others make her a respected and valued member of the team. She is known for her reliability, consistency and commitment to producing work that not only delivers results but elevates the Schwarz brand in the marketplace.

With more than 25 years of experience in real estate, Jo Ferguson is a highly respected property professional known for her depth of knowledge, precision and reliability. Beginning her career in London managing high-end private homes, Jo went on to build a successful property management career on the Northern Beaches after relocating to Australia. She has been a valued member of the Schwarz team since 2018.

Jo excels in managing complex portfolios with consistency and care. She combines her strong communication skills with a practical, solutions-focused mindset, ensuring her clients receive proactive service and trusted advice. In addition to managing her own portfolio, Jo also oversees the accounts function within the Property Management team, managing trust accounting and financial reconciliations with meticulous attention to detail.

Calm under pressure and highly organised, Jo is the person her colleagues turn to for guidance. Her decades of industry experience allow her to navigate challenges with confidence and clarity, always keeping her clients’ best interests at the forefront.

Dedicated, professional and committed to doing things properly, Jo brings both expertise and integrity to every property she manages.

Nicola is a valued member of the Schwarz Property Management team, recognised for her proactive approach, strong communication and genuine commitment to delivering outstanding service. She manages a diverse portfolio of residential properties, working closely with both landlords and tenants to ensure every aspect of property management is handled with care and precision.

Since transitioning into real estate more than five years ago, Nicola has developed a comprehensive understanding of the industry. Starting her career in reception before progressing through leasing and into property management, she has built a solid foundation of experience and a reputation for being reliable, organised and client-focused.

Nicola prides herself on building strong relationships and providing a seamless experience for her clients. She is known for her approachable, down-to-earth nature and her ability to solve problems efficiently while maintaining a high level of professionalism.

Driven, detail-oriented and continually striving for excellence, Nicola is dedicated to creating long-term value for her landlords while ensuring her tenants feel supported and well looked after.

With a reputation for professionalism, care and attention to detail, Paul is dedicated to delivering a seamless experience for both landlords and tenants. Having transitioned from his role as Administration Manager at Ratcliff Mathews into Property Management with Schwarz, Paul continues to draw on his diverse skill set to provide clients with service that goes above and beyond expectations.

Paul brings more than 20 years of experience in Information Technology and Telecommunications, where he managed teams and complex projects. This background has equipped him with strong organisational skills, a solution-focused mindset and the ability to manage challenges with efficiency and clarity.

Since moving into Property Management, Paul has built a reputation for fostering strong working relationships with landlords and tenants alike. He takes the time to understand individual needs, ensuring properties are managed with care while creating an environment where tenants feel supported. His approachable, dependable style is complemented by a genuine passion for helping people and ensuring the best outcomes for his clients.

As Schwarz expands, Paul is committed to growing his portfolio and continuing to provide the dedicated service that landlords have come to know and trust.

Monique Williams joins Schwarz as a Property Manager, bringing a wealth of industry experience and a strong track record of delivering exceptional service to both landlords and tenants. Having progressed through a variety of property management roles throughout her career, she has developed a comprehensive understanding of the industry and the skills required to manage investment properties with confidence and care.

Known for her approachable nature, clear communication and genuine commitment to her clients, Monique prides herself on building lasting relationships founded on trust and transparency. Her extensive knowledge of the local market, combined with her proactive and solutions-focused approach, allows her to navigate challenges effectively while ensuring her clients feel supported every step of the way.

Monique is passionate about helping people and enjoys the variety that property management brings, with no two days ever the same. She takes great satisfaction in building strong relationships, providing expert guidance and helping her clients achieve the best possible outcomes for their investment properties.

As Leasing Consultant at Schwarz, Lucas Holliday plays a key role in connecting quality tenants with well-presented homes across the Northern Beaches. With 18 months’ experience in leasing, he brings a proactive, solutions-focused approach to every interaction, ensuring a smooth and efficient process for both landlords and tenants.

Having grown up locally, Lucas offers a genuine understanding of the area and the lifestyle it provides. This connection allows him to confidently guide prospective tenants while helping landlords position their properties to attract the right audience.

Known for his friendly nature, strong interpersonal skills and attention to detail, Lucas is focused on delivering a high standard of service at every stage of the leasing journey. He takes pride in building meaningful relationships and is driven by helping people take the next step, whether that’s securing a new home or achieving a successful leasing outcome.

Working behind the scenes from the Philippines is Ralph. Ralph provides a huge amount of support to large rent-roll, assisting our property managers, leasing consultants, including our landlords and tenants. Like our motto, Ralph has a strong desire to do things Well. A systematic and efficient worker, qualities that we value to ensure nothing slips through the cracks. Having this extra admin support to our property management team has allowed our property managers to focus on the harder issues at hand that arise in property management, and also lease properties quicker.